- description of STEP 1 and STEP 2 -
- STEP 1 -
ASK A QUESTION IN YOUR E-MAIL - we will reply promptly
Please DO NOT ask about price and availability-find the info in STEP 2
- STEP 2 -
all you really need is here
CHECK AVAILABILITY, PRICE OR MAKE THE BOOKING
Since it is only provisional booking process, there's NO financial commitment on you when you go to STEP 2, your booking is NOT guaranteed and you may feel free to cancel it with no penalty at any time before payment is made. See detailed description below.
if interested, read detailed description of STEP 2 below
- KrakowHomes receives your booking request
fill in required information and send it to KrakowHomes. Having received and accepted your booking request, we provisionally secure your booking for the duration of 24 hours. The guaranteed time countdown starts automatically. It starts the moment KrakowHomes confirms the booking by sending you an email confirmation.
- you receive the e-mail confirmation
Our formal e-mail confirmation contains unique password valid for limited time of 24 hours and simple information instructing you how to make online payment on secured site of major Polish company POLCARD. Now, you have the green light to continue with the payment of the booking deposit.
- you make the payment
Simple click on provided link brings you to a secured site to pay the booking deposit. Log in using your password, and make the payment with your credit card. Since the secured site is synchronized with KrakowHomes, Your booking will show up on the apartment calendar in real time. Shortly, you will receive formal confirmation of your completed booking, as well as useful information regarding your arrival and stay in krakow. As our client, you may feel free to contact us with any questions.
additional notes: You can continue with the online payment at any time within limited time of 24 hours. After the time limit is over, your provisionally guaranteed period is over too! This means KrakowHomes can accept a booking from another client. If you do not manage to make the payment within the time limit and still want to make the booking, you will need to e-mail KrakowHomes with the request to generate a new password, also valid for limited time.
ARE YOU READY TO MAKE THE BOOKING? IF SO, CLICK ON STEP 2
DO YOU WANT TO ASK A QUESTION FIRST? IF SO, CLICK ON STEP 1